6. Implementation of PRO assessment in clinical practice
Engage relevant interest-holders (1)
The joint efforts of setting-specific interest-holders (patients, HCPs, decision-makers, administrators) are crucial for successful implementation.
Therefore, relevant interest-holders need to be
Who are they?
Define necessary interest-holders by considering their position and potential role for successful implementation.
How can their information needs be met?
Provide tailored, relevant, and timely information in the appropriate format and level of detail, based on their role and decision-making authority.
What should they do, when and how?
Clearly define and communicate tasks for interest-holders. Invite them to actively participate in planning and implementing the project according to their roles.
How to make them active supporters?
Interest-holders who are confident that they are doing something positive and meaningful perform best:
Establish open, respectful and collaborative communication,
Convince them about the benefits of implementing PROMs
Allow them to ask questions and express needs/wishes as well as critique/concerns.
Antunes, Harding, Higginson, & EUROIMPACT, 2014; E. Basch et al., 2012; Ethan Basch, Rogak, & Dueck, 2016; Nordhausen et al., 2022; Skivington et al., 2021; Snyder et al., 2012; Wintner et al., 2016; ISOQOL, 2015
