6. Implementation of PRO assessment in clinical practice
6. Train clinical staff
Once the workflow and infrastructure are ready, train the relevant clinical staff according to their needs so they can run the PRO process as intended.
Training formats (can be combined):
- efficient for many
- enables immediate clarification of questions
- facilitates group discussion and peer learning (e.g. participants motivating each other)
- allows assessment of learning success
- organisation may be challenging (e.g. shifts, holiday, minimum staffing needed to keep up with routine)
- group dynamics (e.g. scepticism, hierarchy, social desirability)
Antunes, Harding, Higginson, & EUROIMPACT, 2014; E. Basch et al., 2012; Ethan Basch, Rogak, & Dueck, 2016; Nordhausen et al., 2022; Skivington et al., 2021; Snyder et al., 2012; Wintner et al., 2016; ISOQOL, 2015