6. Implementation of PRO assessment in clinical practice

4. Model the target workflow

After analysing local conditions, use the findings to model a practicable, implementable workflow for PRO assessment that integrates data collection into clinical routines and supports reliable, scalable use. 

Define a start-to-finish process by answering:

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Map the entire workflow in relation to current clinical practice, including: PROMs, time points, clinical action informed by PRO data, staff roles.

A simple patient “journey” graphic can help illustrate the process. 

Real-world workflow examples are in chapter 11.


Antunes, Harding, Higginson, & EUROIMPACT, 2014; E. Basch et al., 2012; Ethan Basch, Rogak, & Dueck, 2016; Nordhausen et al., 2022; Skivington et al., 2021; Snyder et al., 2012; Wintner et al., 2016; ISOQOL, 2015