Electronic PRO assessment (3): PROM software

• interoperability with clinical information system, e.g. to support data transfer to electronic patient records
• backend administrability and configurability
• data storage and security

Access modalities

• user groups (patients, HCPs, administrative staff, quality management)
• access points (e.g. from clinic, home)
• technologies involved (e.g. supported devices like PC, tablet, smartphone, browser-based VS app, connectivity)
• procedure (e.g. process of log-in, identification, authentication)

PROM availability/adaptability

• already included PROMs
• options to add new PROMs (e.g. static or individually compiled PROMs)
• language(s) (e.g. of PROMs, interface)
• configurability of assessment times and frequency

Collection of PRO data

• PROM allocation to individual patients manual (e.g. by HCPs) or automated (e.g. by ICD-10 diagnosis, assessment time)
  
• mode of data entry (e.g. touchscreen, mouse click), interface easy and intuitive
• display of questions (e.g. one per page, option to skip, display of progress, font size adaptable)
  
• automated reminder for follow-up assessment (e.g. via mail)

Display and control of PRO data

• easy and intuitive interface
• graphic display of PRO data (e.g. single assessment, development, 
  
• aids for interpretation (e.g. colour coding, thresholds)
• optional alerts for clinically relevant results (e.g. severe burden)
  
• completeness and plausibility check, option to correct data (e.g. mistakes during completion)
• output and exportability of data (e.g. for print, into statistics program)

Costs

• license (e.g., for one/several clinics)
• installation and IT integration
• technical support

Support

• general concept (e.g., contact channels and person(s), availability, included services)
• system updates and adaptations (e.g. frequency, which adaptations included?)

Software provider qualification

• experience with PROM implementation (e.g. number of national/international PROM implementations, publications)